Privacy Policy
1. Introduction
JGA Enterprises Limited (Company Number: 9940089) trading as NG24 Digital (“we”, “us”, “our”) is committed to protecting and respecting your privacy.This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Who We Are
Data Controller:
JGA Enterprises Limited
Trading as: NG24 Digital
Email: info@ng24digital.com
Business Address: 5 Phoenix lane Newark Nottinghamshire NG24 3UA
3. The Data We Collect
We may collect and process the following categories of personal data:
3.1 Contact Information
James Andrade
info@ng24digital.com
01636402972
Director JGA Enterprises limited
3.2 Account & Contract DatA
Service details
Order history
Communications and correspondence
3.3 Billing & Financial Data
Billing address
Payment details (processed securely via third-party providers)
Transaction records
3.4 Technical Data
IP address
Device and browser information
Website usage data (via cookies and analytics tools)
4. How We Collect Data
We collect data through:
Order forms and contracts
Website contact forms
Email and telephone communications
Marketing enquiries and lead forms
Cookies and tracking technologies
5. How We Use Your Data (Lawful Basis)
We process personal data under the following lawful bases:
5.1 Contractual Necessity
To:
Provide and manage services
Process orders and payments
Deliver customer support
Administer accounts
5.2 Legitimate Interests
To:
Improve our services
Communicate with customers regarding relevant products and services
Manage business operations and relationships
We ensure such processing does not override your rights and freedoms.
5.3 Legal Obligations
To:
Comply with HMRC and financial regulations
Maintain accounting records
5.4 Consent (where required)
Where you have explicitly agreed, we may:
Send marketing communications
Use cookies for advertising and analytics
You may withdraw consent at any time.
6. Marketing Communications
We may contact existing customers with information about relevant products and services where permitted under applicable law.
You have the right to opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
7. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
Telecommunications and service providers (e.g. broadband, VoIP suppliers)
Payment processors (e.g. GoCardless or equivalent)
IT and software providers (e.g. invoicing, CRM systems)
Professional advisors (e.g. accountants, legal advisors)
All third parties are required to process data securely and in accordance with data protection laws.
8. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard contractual clauses
9. Data Retention
We retain personal data only as long as necessary:
Customer and financial records: typically up to 6 years (for legal and tax purposes)
Marketing data: until you opt out
Enquiries: for a reasonable period unless converted into a customer relationship
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
Secure systems and encryption where appropriate
Access controls
Trusted third-party providers
11. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
To exercise these rights, please contact us using the details above.
12. Cookies
Our website may use cookies and similar technologies to:
Improve user experience
Analyse website traffic
Support marketing activities
1. Introduction
JGA Enterprises Limited (Company Number: 9940089) trading as NG24 Digital (“we”, “us”, “our”) is committed to protecting and respecting your privacy.This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Who We Are
Data Controller:
JGA Enterprises Limited
Trading as: NG24 Digital
Email: info@ng24digital.com
Business Address: 5 Phoenix lane Newark Nottinghamshire NG24 3UA
3. The Data We Collect
We may collect and process the following categories of personal data:
3.1 Contact Information
James Andrade
info@ng24digital.com
01636402972
Director JGA Enterprises limited
3.2 Account & Contract DatA
Service details
Order history
Communications and correspondence
3.3 Billing & Financial Data
Billing address
Payment details (processed securely via third-party providers)
Transaction records
3.4 Technical Data
IP address
Device and browser information
Website usage data (via cookies and analytics tools)
4. How We Collect Data
We collect data through:
Order forms and contracts
Website contact forms
Email and telephone communications
Marketing enquiries and lead forms
Cookies and tracking technologies
5. How We Use Your Data (Lawful Basis)
We process personal data under the following lawful bases:
5.1 Contractual Necessity
To:
Provide and manage services
Process orders and payments
Deliver customer support
Administer accounts
5.2 Legitimate Interests
To:
Improve our services
Communicate with customers regarding relevant products and services
Manage business operations and relationships
We ensure such processing does not override your rights and freedoms.
5.3 Legal Obligations
To:
Comply with HMRC and financial regulations
Maintain accounting records
5.4 Consent (where required)
Where you have explicitly agreed, we may:
Send marketing communications
Use cookies for advertising and analytics
You may withdraw consent at any time.
6. Marketing Communications
We may contact existing customers with information about relevant products and services where permitted under applicable law.
You have the right to opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
7. Sharing Your Data
We may share your data with trusted third parties where necessary, including:
Telecommunications and service providers (e.g. broadband, VoIP suppliers)
Payment processors (e.g. GoCardless or equivalent)
IT and software providers (e.g. invoicing, CRM systems)
Professional advisors (e.g. accountants, legal advisors)
All third parties are required to process data securely and in accordance with data protection laws.
8. International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard contractual clauses
9. Data Retention
We retain personal data only as long as necessary:
Customer and financial records: typically up to 6 years (for legal and tax purposes)
Marketing data: until you opt out
Enquiries: for a reasonable period unless converted into a customer relationship
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
Secure systems and encryption where appropriate
Access controls
Trusted third-party providers
11. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
To exercise these rights, please contact us using the details above.
12. Cookies
Our website may use cookies and similar technologies to:
Improve user experience
Analyse website traffic
Support marketing activities